Return/ Replace
29%- "need to return dress and reorder in another size"
- "I need to return my order"
- "Return item"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Lavetir Phone Number | 1 (618) 861-5001 |
| Average Hold Time | From 3 to 5 minutes |
| Average Calls duration | 1 minute |
| Most Popular Lavetir Email Address | service@lavetir.com |
| Lavetir Live Agent Availability | 36% of callers successfully reach a real person |
| Issue Resolution Rate | Low (5% reported full resolution) |
| Lavetir Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 88% phone, 12% email |
| Common Reasons for Contact | Return/ replace, request for information, shipping and delivery |
| Customer Effort Score | High Effort |
| Prepare before the call to Lavetir | Order id or tracking number, first and last name or date of birth |
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.