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Lavetir

Lavetir Reviews

www.lavetir.com
What is your customer experience with Lavetir?

Lavetir Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Lavetir has a 2.2 star rating from 28 reviews; consumers are mostly dissatisfied. Reviews note beautiful dresses and fast delivery but frequent bad fit, high price level, and many requests for refund with poor customer service response.

Key Takeaways for Future Customers

  • Check Lavetir reviews and expect possible tracking and delivery delays.
  • Order a larger size when in doubt; fit complaints are common.
  • Prepare for difficulty obtaining return labels and refunds; contact options may be unreliable.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unresponsive customer service and broken phone numbers.
  • Refunds and returns often delayed or denied; return shipping to overseas location is costly.
  • Orders lost, wrong items shipped, and late deliveries affecting events.

Positive Feedback

Some customers report fast delivery and high quality, beautiful dresses when sizing is correct.

View full overview ›

Media from reviews

Lavetir - Changes to my order
Lavetir - Update on my orderLavetir - Beautiful dress doesn’t fitLavetir - Return on itemLavetir - For a order hi received it's to small I just need to change it
View all media ›

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Show reviews that mention
dress order number return phone service customer service customer item phone number
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Kathleen B Ozi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greensboro, Georgia

Trying to find out where my items are!!

The issue is terrible. All I want are the clothes I paid for. Why is this such a problem unless it's coming from China?

Preferred solution: Deliver product or service ordered

View full review
Auron Mgs
map-marker Ironton, Ohio

Changes to my order

Lavetir - Changes to my order

Need to talk to a person. Is it too late to have my custom order changed to the picture I am sending? They are the same dress just the neck line is different.

User's recommendation: Yes

View full review
Kathleen B Ozi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greensboro, Georgia

Looking for my purchase 2 outfits $150.00

Updated by user Aug 10, 2026

Why is it so hard to get an order??? This happens with everyone.

You place an order and wait months.

It was never like this. The only company out there that is reliable is prime.

Original review Aug 05, 2026

I placed an order and am trying to find out where the items are. It shouldn't take this long. Some of my orders never arrive from other companies.

Pros:
  • This is my first time ordering from them

Preferred solution: Deliver product or service ordered

View full review
Kathleen B Ozi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greensboro, Georgia

Order updates the number you gave me is not working

I just need a body that is real to tell me when I could expect my order. Last year I waited 6 months for and order and never received all of it.

This is why Im afraid to order on line. It takes far to long for items to arrive.

Preferred solution: Deliver product or service ordered

View full review
Lisa K Ozs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return address

The phone number went to a Verizon customer service, not Lavetir. I need their address to return two dresses, please.

Loss:
$400
Pros:
  • Nice dresses
Cons:
  • No address to return dresses

Preferred solution: Full refund

View full review
Felisa H Vje

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where is my order?

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Nothing. Phone disconnected twice.

I paid extra to expedite. Wedding is this weekend, and I ordered over a week ago.

Extremely disappointed. And I cannot speak to anyone.

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from this company

View full review
Aeon Tdx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

I need to return my order

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Updated by user Jul 25, 2026

I recommended not to buy from this site because the return process is complicated. No free shipping label, by the time you shipped back, it costs almost $100 and they didn't want to refund the original amount.

I am so disappointed and now I can't wear the dress because it is too tight. Fake advertising

Original review Jul 10, 2026

I need to return the dress I ordered, it doesn't fit me and I emailed them back to return it, they just gave me the run around. I just want to retun and get my refund, why it is so hard.to do that?

If anyone want to order from this company, consider the trouble of returning. They are based in China, that's why???

User's recommendation: I do not recommend it

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DEBRA M Ogq
map-marker Mount Jackson, Virginia

Return item

It didn't fit!! It was too small and I want to return it ASAP!

Please help me.

I tried to go to service@***.com and it didn't work. Please call if nothing else at 540-335-****.

User's recommendation: Order larger size

View full review
Taylor P Qpf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loma Linda, California

Return on item

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AI Highlights
  • - Custom dress order did not fit.
  • - Color did not match what was displayed.
  • - Paid extra for fit-to-size, but it still did not fit.
Lavetir - Return on item

I ordered the dress. It was a custom order, and it still did not fit me.

The color that I ordered did not match the color that was displayed. I paid extra to have it fit to size, and it does not fit.

Loss:
$99

Preferred solution: Full refund

View full review
Anonymous
map-marker Wallingford, Connecticut

Update on my order

Lavetir - Update on my order

I didnt get my order on time but I was impressed with quality of the dress its just beautiful the quality is amazing

User's recommendation: I would order over and over but I have to be careful with timing

View full review
Grace U Czq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return order

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Yes, I feel the company couldve done better. They should have a United States address to send a product back to instead of *** as its too expensive to ship it that far away.

I was told by UPS it will cost over $200 to ship it back and the dress didnt even cost that.

I would appreciate more access to the company or phone number that I could call to resolve this matter. I will never order again from them unless this is resolved.

View full review
Tamara S Wim
map-marker Omaha, Nebraska

Beautiful dress doesn’t fit

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Lavetir - Beautiful dress doesn’t fit
Updated by user Apr 13, 2026

Dress didn’t fit. Only get 20% back if returned.

Taking it to a thrift store. Someone will be thrilled to find it.

Updated by user Apr 11, 2026

Beautiful dress. Doesn’t fit.

Original review Apr 11, 2026

Bought a dress from Lavetir. Doesn't fit.

Love the color and the design of the dress. Need to return.

Loss:
$155
Pros:
  • Fast delivery
Cons:
  • Bad fit

Preferred solution: Full refund

User's recommendation: Beautiful dresses. Nice material.

View full review
Virginia L Yqt
map-marker Round Rock, Texas

Right now this company is receiving a zero it has not met my needs I cannot get a hold of anybody I have paid the price and this is ridiculous I will go and post this all over social media and make it

I ordered a dress online on July 11th. I believe it was processed on the 12th.

I paid the price for 3 to 5-day business shipping in the United States.

I need my dress; I have a wedding on July 25th. I paid the price, and I would love for my dress to make it here.

Loss:
$20

Preferred solution: Deliver product or service ordered

View full review
Sandra W Urp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Conway, Arkansas

Return

AI Highlights
  • - The item was too large and didn't fit.
  • - It was the wrong size.

It was too large. It was too large.

It was too large. It was too large. It was too large. It was too large.

It was too large. It was the wrong size. It was too large. It was the wrong size, too large.

Didn't fit me because it was too large. Didn't fit me because it was the wrong size. It was too large for me. It was too large.

It was just too large for me. It didn't fit because it was too large for me, causing it not to fit me because of the largeness of the pants and blouse. It was simply too large.

It was plainly too large. It was ever so too large.

Pros:
  • Large variety
Cons:
  • Hard to return

Preferred solution: Full refund

View full review
Kathleen B Ozi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Greensboro, Georgia

Looking for my order!!!

I can't reach anyone! 518-423-****.

You should not have to wait this long to get an order. Please call me.

User's recommendation: Don’t order something your planning to wear in the next 2 months

View full review
Annette L Tmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Biloxi, Mississippi

Tired custome

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AI Highlights
  • - They did nothing at first, and after I involved them they asked for details and photos to judge fault.
  • - They offered 20% back, then 30% and I accepted.

At first they did nothing. When you got involved, they emailed me and asked me to explain exactly what was wrong with the item, and asked me to send photos of me in the dress so they could see if it was their workmanship at fault or just my changing my mind.

I had already packaged the dress for return so I did not do this. They then said that I could just keep the dress and they would refund 20% of

The price. I refused this offer and they raised the offer to 30%.

I was tired of haggling with them, so I accepted this offer. Thanks for your help.

View full review

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